Privacy Policy
Last Updated: July 4, 2026
Senior Transportation Atlanta (“STA,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed when you use our transportation services or visit our website.
Personal Information We Collect
We may collect the following types of personal information from our clients:
- Contact Information: Name, phone number, email address, and pickup/mailing address.
- Service Information: Pickup and destination locations, appointment times, service preferences, mobility or assistance needs, and ride history.
- Emergency Contact Information: Name and phone number of a family member or caregiver, when provided.
- Transaction Information: Service selections, payment information, and service usage history.
- Communication Data: Records of your interactions with us, including text messages, emails, phone calls, and website interactions.
- Technical Information: IP address, device information, browser type, and website usage data when you visit our website.
Why We Collect Personal Information
The personal information collected is used exclusively to:
- Schedule and provide transportation and concierge services.
- Communicate with you about appointments, services, or support.
- Ensure the safety and well-being of our clients during rides.
- Process payments and fulfill transactions.
- Respond to your inquiries, comments, or concerns.
- Improve our services and website.
- Fulfill legal and regulatory requirements as necessary.
Sharing of Customer Information
Senior Transportation Atlanta values your privacy and maintains strict controls over your personal information. We do not share, sell, rent, or trade your personal information with third parties, partners, or joint ventures for their marketing or promotional purposes.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We may share your information only in the following limited circumstances:
- With service providers who help us operate our business (such as payment processors) and who are obligated to protect your information.
- If required by law, such as in response to a subpoena, court order, or legal process.
- To protect the rights, property, or safety of Senior Transportation Atlanta, our clients, or others.
- In connection with a business transfer, such as a merger, acquisition, or sale of assets.
Messaging Terms and Conditions
You consent to receive informational text message responses in relation to your initial communication. Message frequency varies. Message and data rates may apply. You may opt out of receiving text SMS at any time by replying STOP or by sending an email to optout@SeniorTransportationAtlanta.com. Reply HELP for support.
Your Rights and Choices
- Access and Update: You can review and update your personal information by contacting us.
- Opt-Out: You can opt out of receiving marketing communications at any time.
- Delete: You can request deletion of your personal information, subject to certain exceptions.
- Data Portability: You can request a copy of your personal information in a structured, commonly used format.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated “Last Updated” date and will be effective as soon as it is accessible.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
Senior Transportation Atlanta
Email: mobileservices@SeniorTransportationAtlanta.com
Phone: (404) 537-1961
Address: 3707 Main Street, Suite 4A, Atlanta, GA 30337